Terms of Use

3.1 Nature of Free Assessment

• The free assessment is a preliminary evaluation only and does not create an attorney-client relationship
• The assessment provides our initial opinion on case viability based on information you provide
• No legal advice is provided during the free assessment phase
• We are under no obligation to accept your case following the assessment

3.2 Information Accuracy

You represent and warrant that all information provided during the assessment process is accurate, complete, and truthful to the best of your knowledge. Providing false or misleading information may result in termination of services and potential legal action.

3.3 No Guarantee of Acceptance

A free case assessment does not guarantee that we will accept your case or that any recovery will be possible. Our decision to proceed is based on multiple factors including case merits, available evidence, and resource availability.

4.1 Scope of Engagement

• Detailed description of services to be provided
• Estimated timeline for case milestones
• Specific deliverables and reporting requirements
• Boundaries and limitations of our representation

4.2 Fee Structure

Our fee arrangements are determined on a case-by-case basis and may include:

4.3 Payment Terms

• All fees and payment terms will be clearly outlined in the Service Agreement
• Payments are due as specified in invoices unless otherwise agreed
• Late payments may be subject to interest at the statutory rate
• We reserve the right to suspend services for non-payment

5.1 Provide Accurate Information

• Supply all relevant documents, communications, and evidence related to your case
• Disclose all material facts, even those that may be unfavorable
• Promptly update us on any new developments or information
• Verify the accuracy of all information you provide

5.2 Cooperation and Communication

• Respond to our communications in a timely manner
• Attend scheduled meetings and calls as required
• Review and provide feedback on documents within reasonable timeframes
• Follow our professional advice and recommendations

5.3 Prohibited Actions

You agree NOT to:

• Contact fraudsters directly without our authorization (this may jeopardize your case)
• Destroy, alter, or conceal any evidence
• Mislead us about any aspect of your case
• Engage other legal services for the same matter without notifying us
• Post about your ongoing case on social media in ways that could compromise the proceedings

7.1 Our Property

• Website design, logos, text, graphics, and user interface
• Proprietary methodologies, processes, and analytical tools
• Reports, analyses, and documents we create (except for your case-specific content)
• Training materials and informational content

7.2 Permitted Use

You may use our materials only for personal, non-commercial purposes related to your case. You may not:

• Copy, reproduce, or distribute our content without permission
• Modify or create derivative works from our materials
• Use our intellectual property for commercial purposes
• Remove copyright or proprietary notices from any materials

8.1 Our Obligations

• All case information is treated as strictly confidential
• We will not disclose your information except as necessary to provide services or as required by law
• Our staff are bound by confidentiality agreements
• We maintain secure systems for storing and processing your information

8.2 Exceptions

We may disclose information when:

• Required by law, court order, or regulatory authority
• Necessary to pursue your case (e.g., sharing with courts, opposing parties, or partner law firms)
• You have provided written consent
• Disclosure is necessary to prevent harm or illegal activity

8.3 Your Obligations

You agree to maintain confidentiality regarding our methodologies, strategies, and proprietary information shared with you during our engagement.

9.1 Exclusion of Certain Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data or goodwill
• Business interruption
• Emotional distress or mental anguish

9.2 Liability Cap

Our total liability for any claims arising from or related to our services shall not exceed the total fees paid by you to us for the specific services giving rise to the claim.

9.3 Third-Party Actions

We are not liable for actions or failures of third parties, including courts, regulatory bodies, financial institutions, or fraudsters that may affect your case outcome.

11.1 Informal Resolution

You agree to first attempt to resolve any dispute informally by contacting us. We will work with you in good faith to resolve concerns within 30 days.

11.2 Mediation

If informal resolution fails, either party may request mediation through a mutually agreed mediator or mediation service in England.

11.3 Formal Proceedings

If mediation is unsuccessful, disputes may be submitted to the courts of England and Wales, which shall have exclusive jurisdiction.

11.4 Complaints Procedure

If you are dissatisfied with our services, please contact us in writing. We have a formal complaints procedure and will respond to all complaints within 14 business days.

12.1 Termination by You

You may terminate our services at any time by providing written notice. Upon termination:

• You remain liable for all fees and costs incurred up to the termination date
• We will provide you with all relevant case documents and materials
• Any contingency fee arrangements may be subject to the terms in your Service Agreement

12.2 Termination by Us

We may terminate our services if:

• You breach these Terms or your Service Agreement
• You fail to pay fees when due
• You provide false or misleading information
• Continuing representation would violate our professional obligations
• A conflict of interest arises that cannot be resolved
• You refuse to cooperate or follow our professional advice

12.3 Effect of Termination

Termination does not affect rights and obligations accrued before termination. Confidentiality obligations, limitation of liability provisions, and indemnification obligations shall survive termination.